Policies

RESERVING YOUR APPOINTMENT(S)

A valid credit card will be needed to secure appointment(s). Your card information will be securely encrypted in your digital file for you. You may use any form of payment at time of service including this card for convenient check out. Card on file is considered acceptance of our late cancellation and missed appointment policies. See cancellation policy below.

 

ARRIVAL & LATE ARRIVAL

Your time with us is precious, and treatments begin promptly when scheduled. Although we will do our best to accommodate late arrivals, we cannot infringe upon the next guest's time.

 

CANCELLATIONS

We require 24-hours notice to cancel a single appointment, and 48-hours notice for multiple service appointments. Without such notice, we must charge for services as booked. Sorry, we can make no exceptions. Additionally, you may be asked to prepay for future appointments.   

 

GRATUITY 

We kindly ask that you bring cash or a personal check made out to your technician. We can also provide you with your technicians Venmo, Cash App or PayPal information. We appreciate your understanding and cooperation.

 

ELECTRONIC DEVICES

Legacy Health & Wellness is an environment of relaxation and tranquility for all our guests. Please turn the volume off on mobile devices including phones, tablets, and pagers.

 

CHILDREN

This is not a place suitable for children so please make babysitting arrangements in advance and come enjoy yourselves without little ones.  Children are not permitted in our treatment rooms, and children under the age of 13 cannot be left unattended in the lobby.

 

SERVICES & PRICES

We reserve the right to modify or discontinue services on our menu or increase/decrease pricing on treatments without prior notification. In this instance, every effort will be made to notify you of a change, but if you have any questions, please ask when booking your appointment.

 

PACKAGES

We offer many of our most popular treatments in a discounted package. You prepay for several of the same service at once and receive a discounted price. Packages expire 12 months from date of purchase. Packages are non-refundable.

 

GIFT CARDS & GIFT CERTIFICATES

Gift cards and gift certificates are available in any denomination and may be redeemed for aesthetic services or products.  They must be presented for payment at the time of service. Digital pictures or copies are not accepted.  Gift cards and gift certificates cannot be replaced if lost or stolen, are non-refundable, may not be used for gratuities, and may not be redeemed for cash. 

 

Gift Cards purchased at a discounted price that have a discounted service/package can only be redeemed for that particular discounted service/package. 

Legacy Health & Wellness Gift Cards that contain a value may be used to purchase products and aesthetics services at face value. Gift Cards may not be used to purchase other gift cards. Missed Gift Card appointments will forfeit the entire value of the service scheduled.

 

PAYMENT

We accept American Express, Master Card, Visa, Discover, debit cards, cash, personal check, and Legacy gift cards. We accept HSA accounts and advise you to check with your carrier for any limitations and reimbursement policies as all carriers are not the same. We will not be liable for non- reimbursements, ask your provider for more details.

 

Monday: 9-5

Tuesday: 9-5

Wednesday: 9 - 7:30

Thursday: 9-5

Friday: 9-3

Saturday - By Appt. Only

Sunday - Closed

 

*other appointment times may be available upon request

LEGACY HEALTH & WELLNESS

127 Ben Casey Drive Suite 106

Fort Mill, SC  29708

P. (803) 547-6800

F. (803) 547-6801

info@legacyhealthwellness.com

General Disclaimer:  We cannot predict and do not guarantee that you will attain a particular result from the information provided in or through this Website, and you accept and understand that results differ for each individual.